At Mokanya Marketing, we are committed to delivering your orders quickly, safely, and efficiently. Below you’ll find all the essential information about our shipping and delivery process.

Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is successfully received. You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Rates & Delivery Times
We offer standard shipping across the United States. Shipping rates and estimated delivery times are calculated at checkout based on your location and the selected shipping method. Most orders are delivered within 5–10 business days after dispatch.

Shipping Carriers
We partner with trusted shipping carriers such as USPS, FedEx, and UPS to ensure reliable and timely delivery of your orders.

Tracking Your Order
Once your order has been shipped, a tracking number will be sent to your email. You can use this number to monitor the status and location of your package through the carrier’s website.

Shipping Restrictions
Currently, we only ship within the United States. We do not offer international shipping at this time.

Delayed or Lost Shipments
While we strive to ensure timely delivery, delays may occasionally occur due to weather, carrier issues, or high order volumes. If your package is significantly delayed or appears to be lost, please contact us at support@mokanyamarketing.site so we can assist you in tracking or resolving the issue.

Incorrect Shipping Information
Please double-check your shipping address before placing an order. Mokanya Marketing is not responsible for orders shipped to incorrectly provided addresses. If you realize there’s an error, contact us immediately before the order is dispatched.

Damaged Packages
If your order arrives with visible damage to the packaging or contents, please take photos and contact us within 48 hours of delivery. We will work quickly to resolve the issue with a replacement or refund.

Split Shipments
In some cases, items in your order may ship separately due to availability. If this occurs, you’ll receive tracking details for each individual shipment.

Contact Us
If you have any questions regarding shipping or delivery, don’t hesitate to get in touch:

Address: 322 E Twohig Ave, San Angelo, TX 76903, USA
Phone: +1 281 670 4490
Email: support@mokanyamarketing.site